Comments on: Blue Hawaiian Helicopter Tour in Kauai http://www.govisithawaii.com/2009/11/23/blue-hawaiian-helicopter-tour-in-kauai/ Hawaii Travel Guide & Vacation Advice Sun, 12 Feb 2012 17:21:36 -0500 hourly 1 http://wordpress.org/?v= By: sheila http://www.govisithawaii.com/2009/11/23/blue-hawaiian-helicopter-tour-in-kauai/#comment-124086 sheila Wed, 17 Nov 2010 17:23:44 +0000 http://www.govisithawaii.com/?p=3422#comment-124086 Hi Kanderson, Thanks for your detailed report. I am by no means a company spokesperson, but I have personally had an excellent experience with Blue Hawaiian on Kauai. Sometimes, the weather dictates our experience. It's unfortunate that Blue Hawaiian couldn't have presented an option that you felt you deserved. Hi Kanderson,

Thanks for your detailed report.

I am by no means a company spokesperson, but I have personally had an excellent experience with Blue Hawaiian on Kauai.

Sometimes, the weather dictates our experience.

It’s unfortunate that Blue Hawaiian couldn’t have presented an option that you felt you deserved.

]]> By: kanderson http://www.govisithawaii.com/2009/11/23/blue-hawaiian-helicopter-tour-in-kauai/#comment-123881 kanderson Wed, 17 Nov 2010 07:42:36 +0000 http://www.govisithawaii.com/?p=3422#comment-123881 I have been to the island several times and have taken several helicopter tours. I believed they were all the same. They fly, they take you up and around and you return. Well those basics may be true but there is very much a difference between companies. In the past, my flight has been rescheduled if the weather was uncooperative or the conditions lacked a quality view for a quality trip. After all that is what you are paying for -- lots of money to see a once-in-a-lifetime view of the island. And I have always received extraordinary service and narrative by the pilots BUT NOT WITH BLUE HAWAIIAN. As can often be the case in Hawaii, the day of my flight it was rainy. I called to see if the flight would be rescheduled and was told no. So we showed up, checked in, weighed in, waited 45 or so minutes and then loaded up. The first few minutes in the air were ok but as the chopper climbed all I could see out the window was grey clouds and rain. This continued for most of the flight. When the pilot dropped down out of the cloud cover, we could see SOME view but then it was back to the clouds. Yes, I briefly saw waterfalls. The sides of a few mtns. BUT it was a MAJOR disappointment. The entire NaPali coast was invisable including looking down to breaker beach - it really was a waste of time. A few guests on the helicopter seemed to be happy to have flown in a helicopter for the first time but if only they knew what a quality, professional helicopter flight of the island was supposed to be like, they, like me, would have been sorely disappointed. I complained when the flight returned, even showing the staff my cloud filled pictures - no response. I wrote the company and complained again and they claimed it was a satisfactory flight. Could I see the ground? Sure when we took off and when we landed and for a few minutes, near the canyon. Did I experience very limited visability MOST OF THE FLIGHT? Yes I did. Did I look over shoulders and out the window to view grey matter most of the flight - YES I DID. The flight really sucked and when the conditions are that poor - you should reschedule people or give them an opt out option. It is completely unethical to take peoples money for what you offered me. I went through my old records when I got home and realized last time I had flown with Jack Harter so when I return again next year, that is who I will fly with again and that is who I will recommend again and again. Dont fly Blue Hawaiian unless you like to get ripped off. I have been to the island several times and have taken several helicopter tours. I believed they were all the same. They fly, they take you up and around and you return. Well those basics may be true but there is very much a difference between companies.
In the past, my flight has been rescheduled if the weather was uncooperative or the conditions lacked a quality view for a quality trip. After all that is what you are paying for — lots of money to see a once-in-a-lifetime view of the island. And I have always received extraordinary service and narrative by the pilots BUT NOT WITH BLUE HAWAIIAN.
As can often be the case in Hawaii, the day of my flight it was rainy. I called to see if the flight would be rescheduled and was told no. So we showed up, checked in, weighed in, waited 45 or so minutes and then loaded up.
The first few minutes in the air were ok but as the chopper climbed all I could see out the window was grey clouds and rain. This continued for most of the flight. When the pilot dropped down out of the cloud cover, we could see SOME view but then it was back to the clouds. Yes, I briefly saw waterfalls. The sides of a few mtns. BUT it was a MAJOR disappointment. The entire NaPali coast was invisable including looking down to breaker beach – it really was a waste of time.
A few guests on the helicopter seemed to be happy to have flown in a helicopter for the first time but if only they knew what a quality, professional helicopter flight of the island was supposed to be like, they, like me, would have been sorely disappointed.
I complained when the flight returned, even showing the staff my cloud filled pictures – no response.
I wrote the company and complained again and they claimed it was a satisfactory flight. Could I see the ground? Sure when we took off and when we landed and for a few minutes, near the canyon. Did I experience very limited visability MOST OF THE FLIGHT? Yes I did. Did I look over shoulders and out the window to view grey matter most of the flight – YES I DID. The flight really sucked and when the conditions are that poor – you should reschedule people or give them an opt out option. It is completely unethical to take peoples money for what you offered me.
I went through my old records when I got home and realized last time I had flown with Jack Harter so when I return again next year, that is who I will fly with again and that is who I will recommend again and again.
Dont fly Blue Hawaiian unless you like to get ripped off.

]]> By: Andy Beal http://www.govisithawaii.com/2009/11/23/blue-hawaiian-helicopter-tour-in-kauai/#comment-27686 Andy Beal Mon, 30 Nov 2009 18:59:17 +0000 http://www.govisithawaii.com/?p=3422#comment-27686 @Charlie - I've not tried any photo tours, but you could probably do it yourself. What are you looking for in a photo tour? @Charlie – I’ve not tried any photo tours, but you could probably do it yourself. What are you looking for in a photo tour?

]]> By: sheila http://www.govisithawaii.com/2009/11/23/blue-hawaiian-helicopter-tour-in-kauai/#comment-27505 sheila Thu, 26 Nov 2009 02:11:42 +0000 http://www.govisithawaii.com/?p=3422#comment-27505 Melanie - thanks for sharing your experience with Blue Hawaiian. Sounds like the really do a great job! Melanie – thanks for sharing your experience with Blue Hawaiian. Sounds like the really do a great job!

]]> By: Charlie http://www.govisithawaii.com/2009/11/23/blue-hawaiian-helicopter-tour-in-kauai/#comment-27430 Charlie Tue, 24 Nov 2009 18:46:47 +0000 http://www.govisithawaii.com/?p=3422#comment-27430 I am thinking about doing a photo tour with Hawaiian Landmark Images in Kauai. Does anyone recommending doing one of these tours? Any suggestions with other photographers on Kauai to use? I am thinking about doing a photo tour with Hawaiian Landmark Images in Kauai. Does anyone recommending doing one of these tours? Any suggestions with other photographers on Kauai to use?

]]> By: Melanie http://www.govisithawaii.com/2009/11/23/blue-hawaiian-helicopter-tour-in-kauai/#comment-27357 Melanie Mon, 23 Nov 2009 18:45:33 +0000 http://www.govisithawaii.com/?p=3422#comment-27357 The helicopter ride over Kauai was one of the most incredible experiences in Kauai. We also went with Blue Hawaiian both on Kauai and out of Kona. They were incredibly professional and made the cost of the trip completely worth it. Our helicopter pilot was able to take us right into the Napail coast - we got to see the waterfalls up close and personal - it was breathtaking....It was the best way to really grasp just how large the mountains are!! Love Blue Hawaiian! The helicopter ride over Kauai was one of the most incredible experiences in Kauai. We also went with Blue Hawaiian both on Kauai and out of Kona.

They were incredibly professional and made the cost of the trip completely worth it.

Our helicopter pilot was able to take us right into the Napail coast – we got to see the waterfalls up close and personal – it was breathtaking….It was the best way to really grasp just how large the mountains are!!

Love Blue Hawaiian!

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